privacy policy

Privacy Policy – VooTours Tourism LLC

We Value and Protect Your Privacy

At VooTours Tourism LLC, we respect your personal data and are committed to keeping it safe. This Privacy Policy outlines how we collect, use, store, and protect your Personally Identifiable Information (PII) in accordance with global privacy and information security standards.

Personally Identifiable Information (PII) refers to any data that can be used to identify, contact, or locate an individual either on its own or combined with other information. Please read this policy carefully to understand how your information is handled when you use our website and services.

Our Data Commitment

• All credit/debit card details and personal information will never be stored, sold, shared, rented, or leased to any third party.

• Our policies and Terms & Conditions may be updated periodically to meet industry standards. We encourage visitors to review this section regularly.

• Some advertisements on our website may be delivered by third-party providers who may use cookies, beacons, or other technologies to personalize ads. We do not control or access the information collected by these providers.

Information We Collect

When you interact with our website, we may collect details such as:

• Name, email address, phone number, billing/shipping address.

• Payment information (securely processed).

• Optional details when subscribing to newsletters, completing forms, or live chat inquiries.

How We Use Your Information

We use collected information to:

• Personalize your browsing and booking experience.

• Improve our website performance and customer service.

• Process orders, reservations, and secure payments.

• Send updates, newsletters, surveys, or promotional offers.

• Respond quickly to inquiries and feedback.

How We Protect Your Information

• Our site is regularly scanned for vulnerabilities to ensure your data is safe.

• Sensitive data (including card details) is encrypted using SSL (Secure Socket Layer) technology.

• Transactions are processed securely via a trusted payment gateway and not stored on our servers.

• Access to data is restricted to authorized personnel only.

Cookies Policy

• We do not use cookies for tracking purposes.

• You may disable cookies via your browser settings, but certain features of the website may not function optimally without them.

Third-Party Disclosure

• We do not sell or trade your PII to outside parties.

• Trusted partners (e.g., hosting services, payment processors) may access data strictly for operational purposes, under confidentiality agreements.

• Links to external websites have their own privacy policies; we are not responsible for their practices.

Children’s Privacy

We do not knowingly collect personal information from children under 13 years of age in compliance with COPPA (Children’s Online Privacy Protection Act).

Fair Information Practices

In the event of a data breach, users will be notified via email and/or site notifications within 7 business days.

CAN-SPAM Compliance

We collect your email to:

• Send booking updates, order confirmations, and customer service replies.

• Share relevant promotions or newsletters (opt-in only).

To comply with CAN-SPAM, we ensure:

• Clear subject lines and sender details.

• Prompt processing of unsubscribe requests.

• A visible unsubscribe link in every email.

Policy Updates

Our Privacy Policy may be updated occasionally. Updates become effective immediately upon posting on this page.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us at:

Level 23 – Boulevard Plaza Tower 2, Sheikh Mohammed bin Rashid Boulevard, Emaar Boulevard, Downtown Dubai – Dubai.

Info@vootours.com

Toll Free: 80086686877
Mobile: +971505098987